Privacy Policy
This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, including our website, mobile applications, and furniture sales services. This policy is designed to comply with applicable U.S. privacy laws and Google Merchant Center (GMC) requirements for transparency and responsible data handling.
1. Scope of This Policy
This Privacy Policy applies to all individuals who access our website, use our applications, or make purchases through our platform. It covers both information that you directly provide to us (such as when you place an order, register an account, complete a survey, or contact customer service), as well as information collected automatically through technology (such as cookies and similar tracking tools).
2. Information Collection and Use of Cookies
2.1 Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to your name, email address, phone number, shipping address, and payment information. In addition, we may collect information about your interactions with our website, such as pages visited, products viewed or shown interest in, and the duration of your visits.
2.2 Use of Cookies
We use cookies and similar technologies to improve your browsing experience and enhance the functionality of our website. Cookies are small text files stored on your device when you visit our website.
Essential Cookies: These cookies are necessary for the website to function properly, such as adding items to your shopping cart and completing purchases.
Analytics Cookies: These cookies help us understand how users interact with our website so we can improve performance, usability, and functionality.
Marketing Cookies: These cookies are used to deliver advertisements that are more relevant to your interests. You may disable these cookies through your browser settings at any time.
3. Use and Sharing of Information
3.1 How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders, including shipping and delivery;
To provide updates, promotions, and marketing communications;
To improve our website, products, and services;
To respond to your inquiries, requests, and customer service needs;
To detect, prevent, and investigate fraudulent or illegal activities.
3.2 Information Sharing
We do not sell or rent your personal information to third parties. We only share your information in the following limited circumstances:
With logistics and delivery service providers, such as shipping and courier companies, in order to complete your order delivery;
With technical, analytics, or marketing service providers who assist us in operating our website and services under strict confidentiality obligations;
When required by law, such as in response to valid legal requests from courts, government authorities, or regulatory agencies.
4. Data Retention and Cookie Management
4.1 Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. Once the retention period expires, your data will be securely deleted or anonymized in accordance with applicable laws and regulations.
4.2 Your Rights Regarding Cookies
You may manage or disable cookies at any time through your browser settings. However, please note that disabling certain cookies may affect the functionality and performance of our website. By continuing to use our website, you acknowledge and agree to our use of cookies as described in this policy.
5. User Rights
You have the following rights regarding your personal data:
Right of Access: You may request access to the personal information we hold about you.
Right to Correction: You may request correction of inaccurate or incomplete data.
Right to Deletion: You may request deletion of your personal data, subject to applicable legal requirements.
Right to Object: You may object to the use of your data for marketing or analytical purposes.
Right to Withdraw Consent: You may withdraw your consent for data processing at any time.
To exercise any of these rights, please contact our privacy team via email. We will respond to your request within the timeframe required by applicable laws.
6. Legal Basis and Compliance
We process your personal data based on the following legal grounds:
Your explicit consent;
The necessity to perform or fulfill a contract with you;
Compliance with legal obligations;
Our legitimate business interests, such as improving services or preventing fraud.
We comply with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) where applicable. We only collect the minimum necessary data and protect it using encryption and access control measures. Except as required by law, we do not disclose your personal information without your consent.
7. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us through our customer service or privacy support channels.