Shipping Policy

We process and ship orders from Monday to Friday at our warehouse, excluding weekends and public holidays. Once your order has been shipped, you will receive a confirmation email containing your shipping details and tracking information. If you do not receive this email, please check your spam or junk folder first.

Order Processing Time

Order processing time is 1–3 business days.

Orders placed and successfully paid before 6:00 PM (local warehouse time) on business days will begin processing on the same day.

Orders placed after 6:00 PM will begin processing on the next business day.

Orders placed on weekends or public holidays will be processed starting from the next available business day.

Shipping Time

Once your order has been dispatched, the estimated delivery time is 7–10 business days. Delivery times may vary depending on external factors such as carrier delays, weather conditions, or logistics volume.

Shipping Coverage

We currently ship only within the United States.

Shipping Fee Policy

Orders of $139.99 USD or more: Free shipping
Orders under $139.99 USD: $7.99 USD shipping fee

Order Tracking

You may track your order status by visiting the “Order Tracking” page on our website and entering your order information. Tracking updates will be provided by the shipping carrier once the order has been dispatched.

Shipping Confirmation Email

After your order is shipped, you will receive a confirmation email with tracking details. If you do not see this email, please check your spam or junk folder before contacting customer support.

Change of Shipping Address

If you need to change your shipping address, please contact us via email within 24 hours after placing your order. After this time, your order may already be processed or shipped, and we cannot guarantee that address changes will be possible.

Customer Support

If you have any questions regarding your order, shipping status, or delivery, please feel free to contact us through the following channels.